Shipping & Returns

Thank you for visiting my online store. I hope you enjoy using the products just as much as I enjoy making them. Customer service has always been my top priority. Each product is uniquely crafted to meet the needs and demands of the customer. It is my goal to treat EVERY customer with personalized attention. I strive to produce good quality handmade items and want to ensure 100% satisfaction from EACH customer. I understand at times there may be some slight imperfections. Please do not hesitate to contact me so that I can ensure you are satisfied with your Beholi experience. Additionally, I would love to hear your feedback or suggestions to improve any product or any aspect of your purchasing experience. Please feel free to contact me vial email, phone or by completing the online form. 


Shipping Information

USPS Flat RATE SHIPPING

3-5 business days $5.25

INTERNATIONAL SHIPPING

I appreciate my supporters from all parts of the world, so please contact me via e-mail at contact@beholi.com to discuss international shipping rates.

 

 

 

 Returns & Exchanges

  • In order to complete a return, all customers MUST give a written or verbal notice within 7 days of delivery of the intent to return.
  • You must return the item within 10 days of delivery.
  • Item must be returned in same condition as purchased.
  • Damaged items will not be accepted.
  • Shipping costs are non-refundable and return shipping costs are the responsibility of the customer.
  • Please note that refunds and exchanges are considered on a case-by-case basis. 
  • You may exchange an item for another item of equal value.